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Service & Repair - Cryo

If you have a Cry-Ac® or Cry-Ac®-3 that requires servicing or repair simply return the unit to us and we will evaluate and quote for the repair before carrying out any work.

Securely package your unit and ensure you enclose a contact name and telephone number we can reach you on.

Return it to

Brymill Cryogenic Systems (UK) Ltd
Your Self Store
Unit 5, F163
Ash Park
Hyssop Close
WS11 7XA

Please make sure you include your contact details insdie with the unit including an email address.

For your own piece of mind and for insurance reasons we recommend you send your parcel either by recorded delivery or by courier.

Our typical turn round time is 7 - 10 days There is a minimum labour charge of £85.00 plus return postage & packing of any unit returned.

The 3-year manufacturers limited warranty only covers manufacturing defects and not accidental or user damage.

Cryo Trade-Ins

Do you have an old complete hand-held cryo equipment, of any manufacturer, sitting in a cupboard doing nothing. Or is it just too old to consider repairing then we will offer you a 10% Trade-In discount off the current list price of a brand new Cry-Ac® or Cry-Ac®-3 with a 3-year manufacturers limited warranty.

All we ask is that you return the old unit to us for safe disposal.